Step Stone NV SA - Mobile IT Engineer
Step Stone NV SA
Description du poste
Experis, part of the ManpowerGroup, is a global market leader in HR services and talent sourcing solutions.
Present in over 50 countries worldwide, our clients are amongst the most prestigious companies in today's changing world of work.
Experis-experts provide top candidates with challenging missions in the specialties IT, Engineering, Life Sciences , Finance and Human Resources
Your career is our mission !
FDS (ES Field Delivery Ltd) is a wholly-owned subsidiary of DXC Technology (www.dxc.technology) and although an integral part of European delivery operations, is a separate legal entity providing multi vendor service capabilities to DXC Technology's customers. Born after the merging of Hewlett Packard Enterprises and CSC, FDS has a long tradition of delivering highly customised IT services from its previous incarnations as part of HP CDS and Synstar. Their portfolio is mainly on-site/in-country services, ranging from Break/Fix to complex infrastructure services, applications support (development, testing, maintenance), Mobility and Workplace Services.
You will be working as FDS/DXC Technology Mobile Engineer providing second line on-site support for around 25 customers in Belgium. Example:
This includes Mainly:
Staging of laptops
Break-fix, both hardware and software
Additional tasks may be:
Executing projects (life cycle management, moves, ... )
Maintaining the stock and managing the database for Belgium
Provide general IT-related information to users (short IT training for new users, explain procedures)
Very good language knowledge of Dutch, English and French
Very good technical knowledge of hardware.
Excellent knowledge of Windows Operating Systems -> Win XP / Windows 7/Windows 8/Windows 10/Lotus Notes Knowledge of Microsoft Exchange.
Very good knowledge of the Microsoft Office applications -> Office 2003/2007/2010.
Excellent knowledge of Outlook 2003/2007/2010.
Good knowledge of Network Essentials.
Good knowledge of Windows administration and Active Directory.
Good knowledge of remote access tools such as Dameware, RDP and web based remote tools.
Knowledge of server hardware and server operating systems (2003/2008) is a plus.
Knowledge of the most used Anti-Virus/Malware/spyware software and removal tools.
Knowledge of broadband, grps and umts solutions. Knowledge of VPN solutions and troubleshooting.